Indlela ufonele u-opharetha MTS ephathekayo. Indlela ushayele u-opharetha MTS, ukuba basebenzise amasevisi ayo

Umakhalekhukhwini - Imfanelo ebalulekile wonke umuntu okhona. Uma ungenalo kungcono ukuhlala eduze nemvelo, sizungezwe izihlahla zikaphayini, udinga iselula kuyadingeka. Nokho, phezu ukukhetha yocingo kufanele ibe kukhethwa wesevisi. Uma ukhetha amasevisi we-opharetha MTS, kungakhathaliseki ukuthi uyakuqaphela ngokunenzuzo amathuba onawo? Kulesi namhlanje futhi sizobe ukuqonda.

Izikhombo opharetha MTS

Nale nto futhi udinga ukuqala ukukhetha opharetha zabo. Uma nokwesekwa kwamakhasimende ezingeni eliphezulu kakhulu ke neludzaba eziyinkinga ukhetha, futhi izinga zokuxhumana wena cishe ukuba ifunwe. Ngakho, indlela ufonele u-opharetha MTS iselula? Kungani udinga lolu lwazi? Ukuze le kholi kukhona inala izizathu ngenxa yokungazi eyabo ukulinganisela phakathi kwemithwalo yakho ukulahlekelwa Sim-ikhadi, kokuthintana ku uzulazula nokunye. Ake sibheke kanye, lapho amacala kuyasiza ukukhuluma umhlinzeki wakho.

isizathu ukubiza

Kunezindlela eziningana izimo lapho kuzosiza le kholi ezibalulekile.

1. Ulahlekelwa ucingo lwakho, wena spoilt Sim-ikhadi, untshontshe cell. Kuzo zonke lezi zimo, ngeke wazi ukuthi yini okufanele uyenze. Phakathi naleso sikhathi, u-opharetha ucingo akusho nje ukukusiza ukwehlisa umoya, focus, kodwa futhi ungitshela ukuthi ukubuyisela Sim-ikhadi, indlela yokubhekana elahlekile, kodwa othintana ezibalulekile nokuthi bangaya kuphi ukuze ngalokhu kwebiwa. Noma yimuphi iseluleko usesimweni esinjalo bekungeke kube engadingekile, ikakhulukazi kumuntu abanolwazi kulezi zindaba.
2. Ungahlala uthole ukwesekwa. Ngokwesibonelo, ngeke ukwazi zihlanganisa isiphequluli sewebhu, noma ufuna ukushintsha ucingo uphondo. Kuzo zonke lezi zimo, udinga ukuya ku-Contact Centre. Indlela ukubiza opharetha MTS mobile? Lokhu kuzoxoxwa ngakho kamuva.
3. Udinga iseluleko ezindabeni zokuxhumana. Ngokwesibonelo, uya eholidini, ufuna ukuxhuma isevisi kuzula. I-opharetha uyokwazisa mayelana yamanani kanye namanani. Lokhu kuyoba ngokushesha kunokuba uma uqonda zonke butholakala enqubweni eyinkimbinkimbi yokuthela ngokwabo.
4. Ingabe udinga amasevisi angeziwe. Cishe njalo ungaxhuma noma ngabe udinga ngokuthumela amakhodi ekhethekile nemilayezo, kodwa ukuthola lolu lwazi ngempela kunzima. Call opharetha MTS mobile silula, futhi kuyindaba imizuzwana ukufeza izicelo zakho, ufake iphakethe SMS-imiyalezo, kusebenze amandla abantu abadala nokunye.

ukuthintana

Futhi hhayi ngaphandle kwemibandela.

1. Uma inombolo yakho ebhaliswe ku amanethiwekhi MTS (ukuthi eRussia, Ukraine nobe Belarus), kudingeka nje ushayele inombolo iDemo 0890. Ikholi imahhala.
2. Uma uzulazula, ucingo mahhala kuze Contact Centre, unga at + 7-383-213-0909. Qaphela ukuthi kubalulekile ukuba ushayele u- "7" ukuze ucingo kwaba khulula wafika endaweni efanele.
3. Uma udinga ukushaya ucingo usuka ifoni yasendlini, wena umane shayela 8-800-250-0890. Le kholi beyoba khulula. Kuyefana nasendleleni iselula exhunywe kwi nezinye opharetha mobile. Le kholi beyoba khulula. Lolu lwazi kuyoba usizo uma ulahlekelwa ifoni yakho uma udinga ngokushesha ukuvimba inombolo yakho kusuka nabakhwabanisi.
4. Thumela ifeksi ku isikhungo contact, sicela ushayele 8 (3919) 49-00-14. Kulokhu, ungakwazi futhi ukucela ulwazi noma amasevisi.
5. Ungase futhi uthumele i e-mail ukuze eposini info@sib.mts.ru esishoyo isicelo sakho.

Usizo kubantu ngabanye

Contact Centre iphatha okulandelayo:

1. ushintsho imali plan eyicela;
2. uxhumano noma ukunqamuka amasevisi eyengeziwe kanye ongakhetha;
3. usizo lwezobuchwepheshe mayelana neziphakamiso ahlukahlukene kanye nokwabelana zamanje;
4. ukushintsha inombolo yocingo;
5. Ilokhi yefoni ku ngezikhathi ezithile.

I-Centre futhi inikeza iseluleko kuzo zonke izindaba kungenzeka, njenge:

1. bhala-off imali ibhalansi yakho;
2. oda nokukhokhwa isevisi ethile, yesikweleti;
3. ukucela izingxoxo eziningiliziwe;
4. yokuxhuma amakamelo noma ukuvala shaqa zesikhashana;
5. Igumbi inkonzo futhi konke esihlobene naso.

Amasevisi izinhlangano ezingokomthetho

Uma inhlangano engokomthetho, ukufinyelela uhla egcwele services Ungathola, ukwazi izwi ikhodi. Uma wazi ukuthi ushayele u-opharetha MTS yeselula, kodwa engaqondile ukhohlwe izwi ikhodi, ushintsho kungaba mathupha ehhovisi. Uhlu amasevisi nsé sekushiwo. Plus ambalwa engeziwe. Ngokwesibonelo, ungakhetha akhawunti ukulethwa indlela.

Ngu ngesikhahlamezi noma nge- e-mail

Uma uya isikhungo contact ngale ndlela, ungalindela ukuthi ngeke ukuxhuma noma unqamule inkonzo, ukusiza ishintshe inombolo, nedatha imali plan yakho, kuzovimba ifoni ngesikhathi esifanele, noma ukhansele lock. Ngaphezu kwalokho, abantu zomthetho zingashintsha iphasiwedi ye-inthanethi kanye e-invoyisi ukulethwa.

Khuluma mayelana nezindleko

Usuvele ukwazi ukuthi ushayele u-opharetha MTS, kodwa odinga ukukwazi mayelana elinye iphuzu ezithakazelisayo. Isimanga siwukuthi kodwa iqiniso lokuthi ucingo senziwa khulula, lokho akusho ukuthi ngeke kudingeke ukuba ukhokhe lutho. Uma lawo masevisi ucele opharetha angenziwa ngokusebenzisa ukugcina self-service, wena ke yokuyikhokhela ruble 10. Ayisebenzi kokubonisana elula, kodwa lapha libhekisela, isibonelo, ukuxhumana izinketho ezengeziwe. Okungukuthi, ngisho noma uhla lwamanani ibonisa ukuthi uxhumano isevisi imahhala, nawe namanje ukubhala off ruble 10 lokuthi opharetha ngokuvumelana inqubo ngawe. Kule ndaba, sekuyisikhathi sokukhuluma mayelana nokuthi ungakwenza kanjani ngaphandle maphakathi yoxhumana nabo, futhi kungenziwa ngezindlela eziningi ezahlukene.

izixazululo Okunye ezinkingeni

Kunokuba ushayele u-opharetha, wena ngokwakho ongaxazulula izinkinga eziningi ngaphandle asebenzise usizo yayo. Ukuze wenze lokhu, ziningi ongakhetha. Uyakwazi ukukhetha elula kunazo. Kuya ngokuthi kungakhathaliseki ukuthi uyakwazi ukungena eduze kwi-Inthanethi, ngabe bayakwazi uthayiphe imiyalezo efana nenombolo phezulu ingxenye esele. Asiqale nge elula - imiyalezo yombhalo.

amasevisi aphethwe nge-SMS

Kuyinto umthombo khulula atholakale yimuphi umuntu kunoma iyiphi indawo lapho anakho uxhumano ngocingo. Ayikho ukucushwa iyadingeka, futhi ukuthola amakhodi ekhethekile, okukuvumela ekushintsheni tariff izinhlelo futhi kukho Connect, ungakwazi kuphela ukuthumela inombolo 2 kunombolo 111. Lesi sicelo uzothola uhlu oluphelele amasevisi ungathola kusetshenziswa le ndlela. Uma isicelo ushintsho imali plan, kodwa lokhu akunakwenzeka ngenxa yobuchwepheshe obuhilelekile, uzothola impendulo: ". Isicelo akuqedwanga" Kulokhu, akukho lutho oluvela ibhalansi yakho ngeke ukwesulwa. Zonke amakhodi isevisi ungase futhi engosini ka-opharetha. Le ndlela itholakala ngisho ingane, futhi ungakwazi ukuyisebenzisa, isibonelo, ukuhamba.

umsizi mobile

Lapha futhi udinga eziningi mobile opharetha MTS. Indlela ihlukile sangaphambilini kuphela yokuthi uthumele noma yini awudingi. Futhi esikhundleni ukuthumela umyalezo inombolo 111, nje ambize. Lokhu kubuye yamahhala. Ukulandela iziyalezo othomathikhi, ungathola imali yakho esele, phezulu ikhadi esikhokhelwa, yenza "Uthembise" inkokhelo nokunye. Sicela uqaphele ukuthi le sevisi ekuzuleni ikhokhelwa.

umsizi electronic

Ungaphatha ucingo lwakho nge terminals yokuthola izinkokhelo. Kuyinto elula kakhulu uma esetshenziswa njalo agcwalisa ibhalansi ephathekayo. Ngakho, ngeke kube manje, ungakwazi ukushintsha imali plan yakho, noma xhuma isevisi entsha. Nokho, akubona bonke ngakho elula. Ukuze ufinyelele kulesi sici, kudingeka uthole iphasiwedi. Lokhu kungenziwa ngokusebenzisa iKhabhinethi siqu noma mathupha ngesikhathi wesevisi.

akhawunti yomuntu siqu ku-intanethi

Operator MTS, kanye eziningi abalingiswa abayinhloko kule emakethe Telecom, linikeza amakhasimende ayo ithuluzi elula kakhulu - iKhabhinethi siqu. Ngakho ukufinyelela amasevisi amaningi, ulawula izindleko zakho ngesikhathi sangempela, ungakwazi ukuqapha ukuphi ingane yakho bese ugcine oxhumana nabo ku inethiwekhi, elizovimba ukususwa ngephutha.

isiphetho

Kungakhathaliseki ukuthi kuleli zwe lapho ukhona. Uma une inombolo zendawo MTS opharetha, indlela ukubiza (Petersburg, eSiberia noma eMoscow - akukho mehluko) kulesi simo? Dayela inombolo iDemo 0890, iyiphi impikiswano ubungeke shayela. Uma kungenjalo uphuthuma kangaka, sebenzisa nezinye zokulawula. Ngeza izinsiza ngokusebenzisa imiyalezo noma amakhodi iDemo, thola ibhalansi ngokubiza 111. Lokhu kakhulu lula icebo nokuxhumana opharetha. Ngeke kudingeke ukuba ulalele konke esihlahleni izwi ukuthi uyakhonza kini phambi opharetha sizothintana. Njengoba ungazange kwisamba iyiphi imali ethe xaxa. Uyohlale uyazi lapho imali yakho iya, yini ukukhokhela. Manje awazi nje ukuthi ushayele u-opharetha MTS ephathekayo, kodwa nokuthi ukwenze kanjani ukwenza ngaphandle kwalezi izingcingo.