MTS Contact Centre: nini futhi kanjani ukubiza

contact centre MTS kanye ezihlukahlukene self-service yakhelwe ukwenza inqubo nokuphathwa akhawunti siqu, ongakhetha tariff futhi kulula ngangokunokwenzeka zonke izigaba amakhasimende. Othile ukhetha endaweni ethule ukufunda ngokucophelela izimo amasevisi ahlinzekwa, futhi othile ngenxa yezizathu ezihlukahlukene futhi izimo kulula ukubiza isikhungo contact MTS bese ukhuluma umuntu bukhoma ngubani uyakusitshela konke.

Lokho kungase kudingeke?

Eqinisweni, xhumana no-opharetha wenethiwekhi yakho akudingeki esingaphansi kanye njalo ezinyangeni eziyisithupha. I mobile emakethe kwezokuxhumana manje yokuthi amakhasimende njalo ahlinzekwa izimo ezintsha futhi ezinhle ngokubambisana: tariffs, amasevisi, izipho amabhonasi. Kodwa ngokuzenzakalelayo ushintsho ingekho kubo ukulondoloza imali, isikhathi ukuhlola uma into akabonakalanga ngezikhathi ezithile, okuyinto engenza imali ku zokuxhumana okunengqondo ngokwengeziwe. Phela, ungagcina kakhulu ngokuthola izimo ezifanele for ukubambisana.

Kungani ukuyibiza ngani?

Ekuphileni kunezimo ezahlukene, kanye nesidingo ngezinye izikhathi esiphuthumayo ukuze usungule uxhumano nge opharetha yakho yeselula ukuze uxoxe ngalokhu noma ezinye izinkinga, vumela noma vimbela amasevisi noma enze ezinye izinyathelo. Kulokhu, akudingekile ukubiza phakathi nendawo contact. MTS, isibonelo, kwenza kube nokwenzeka uma une ukufinyelela kwenethiwekhi ukusebenzisa "Umsizi Inthanethi", lapho ufuna kwamaminithi ambalwa ukuxazulula eziningi izinkinga. Ku-akhawunti yakho kwi-yomqhubi ungakwazi ngokushesha futhi kalula uthole imininingwane izingcingo, ukushintsha uhlelo tariff, ukuxhuma izinsiza ezidingekayo futhi ukhubaze ezingadingekile.

Ngaphezu kwalokho, uma kungekho i-Internet, ngokuvamile ungasebenzisa "umsizi mobile", ngokubiza 111 khukhwini wakho. Uhlelo okuzenzakalelayo uzokutshela ukuthi amasevisi nendlela ungakwazi ukusizakala. Ungakwazi namanje ukuthola ukuphathwa kwe-akhawunti yakho nge sokukhokha terminals, ngokusebenzisa imiyalezo ye-SMS, noma ukufaka isicelo esikhethekile.

Lawa masevisi abe opharetha eziningi MTS - iyathinteka. Nokho, njengoba umthetho, uhlu amasevisi atholakala ngokusebenzisa uhlelo self-sevisi lolulingene. Ngezinye izikhathi kufanele nje awunaso isikhathi ukuqonda ukuthi isebenza kanjani, akudingeki ukufinyelela kwenethiwekhi noma ikhono lokusebenzisa lezi zinsizakalo. Ekugcineni, kukhona izigaba ezithile zabantu, yikuphi okulula ukubiza futhi ukhulume umhlinzeki. Ukuthi ushayele isikhungo contact MTS.

Ensimini ka-Russia

Inombolo eyinhloko ukuthi amakhasimende kufanele baqaphe opharetha, kuyilapho ngaphakathi endaweni Russian Federation, Ukraine futhi Belarus - 0890. Le nhlanganisela kwamadijithi ushaye kunoma iyiphi ifoni ixhunywe kwinethiwekhi MTS, ubonisa answerphone ucingo sika kwimenyu, ngawo ungathola isixazululo kuzo zonke izinkinga ezivamile. Shayela lenombolo MTS ababhalisile nakanjani free, ngakho asikho isidingo sokukhathazeka mayelana akhawunti yakho.

Futhi, noma nini ungakwazi umtjela ukukhuluma umuntu bukhoma uthintane ku yiziphi izinkinga. Nge ekhuluma, kanye namadivayisi axhunyiwe ku-amanethiwekhi ezinye opharetha, ongabashayela enye inombolo MTS contact centre - 8-800-250-0890 - shayela futhi kuyoba khulula.

kwezilwandle

Kwathi eseholidini, uhambo ibhizinisi noma nje phesheya, ungakwazi ngokuzumayo ukuthola ezinye izinkinga - kwenzeka kaningi. Ngokwesibonelo, i-akhawunti
ngokoqobo zinyamalale imali, futhi mhlawumbe ayixhunyiwe kuzula, futhi manje umshini ayisebenzi. Okufanele ukwenze, ikakhulukazi uma ungenalo ukufinyelela ku-inthanethi? Ngemva izingcingo ezivela phesheya ayebiza kangaka, ungathola ngemva kokubuya bill ngemali lungisa!

Eqinisweni, ngisho ezivela phesheya ungabiza ukhululekile ukuxhumana MTS Centre. inombolo yocingo kuleli cala kungaba: +7 495 766 0166. Yonke imibuzo ziyoxazululwa ngokushesha, ukuze okuvelayo kanye izinkumbulo uhambo phesheya ngeke lonakaliswe nezinkinga nge zokuxhumana.