Indiza ukubambezeleka: amalungelo abagibeli ukuba isinxephezelo

kwenzeka Njalo futhi kuzokwenzekani ezihlukahlukene force majeure, ukushintsha izinhlelo zabantu. Ngokuphathelene nalokhu, futhi indiza ukubambezeleka. Awukwazi ukusola othwala uma isimo sezulu sisibi, ukubulawa oda zikahulumeni lokuvikeleka uma ukuhlolwa kwendiza noma ukwehluleka lobuchwepheshe. Nokho, uma le nkampani ayikwazanga ukufakazela ubumsulwa e ukubambezeleka indiza kubangelwa yizici zangaphandle, uholela isinxephezelo abagibeli lemali ebekwe Ikhodi noma charter emoyeni zokuthutha. Kunoma ikuphi, naphezu kweqiniso lokuthi kwaba isizathu, yendiza kumele anikeze umgibeli nge zinsiza khulula.

Flight ukubambezeleka: amalungelo umgibeli "Aeroflot"

Okokuqala, ake enze kucace ukuthi, uma indiza ibambezeleke akukho imizuzu engaphezu kweyodwa namashumi amabili, wonke amacala angu-yezindiza akuzona ingxenye lokukhokha isinxephezelo noma ukunikeza noma yimaphi amasevisi. Kulokhu, abagibeli kufanele nje ubekezele bese ulinda indiza olandelayo.

Kusukela ngo-2007 yezindiza "Aeroflot" usanda kwethula lento amanye amasevisi saziso kufakwe amalungelo umgibeli sika uma ukubambezeleka ngesikhathi indiza izindiza.

Uma indiza ayizange isuke ngesikhathi futhi amahora angaphezu kwamabili, abantu banelungelo ukusebenzisa ngokukhululekile amakamelo ukuphumula kanye nokwenzela umgibeli nengane eneminyaka engaphansi kwengu-iminyaka eyisikhombisa.

Abagibeli ufaneleke ukuthola ukudla khulula

Kuleso simo, uma kukhona ukubambezeleka indiza, abagibeli amalungelo zihlanganisa ukuthola iziphuzo ezibandayo futhi ukudla okushisayo. Ungase futhi wenze ucingo amabili abiza euro engaphansana kweshumi noma ukuthumela e-mail ezimbili.

Bakulungele ehhotela yokuhlala, ukudla khulula e-restaurant kanye isevisi Shuttle

Uma kukhona ukubambezeleka indiza, abagibeli amalungelo zibandakanya ukuthola amakamelo khulula ehhotela, uma kusukela mzuzu ukwesulwa indiza bekulokhu amahora angaphezu kwamamitha angu-emini noma eziyisithupha - ebusuku. Futhi, yendiza ubophekile ukuba akhokhe hhayi kuphela inombolo, kodwa namanje ukudla yokudlela futhi isevisi Shuttle. Kumele sicacise ukuthi isikhathi ebusuku iqala ngo 22:00 ekuseni - at 6:00.

Usizo olunikezwa izindiza ezahlukene

Kuleso simo, uma kukhona ukubambezeleka indiza, amalungelo abagibeli of izindiza ezahlukene kungahluka kancane. Ngokwesibonelo, "Aeroflot", ngaphezu yokuhlala khulula ehhotela, inikeza nabagibeli balo isitoreji umthwalo khulula esikhumulweni sezindiza. Enye inkampani, "KrasAir", okhokhela hhayi kuphela inombolo bese ukulethwa kuye abagibeli, kodwa futhi kathathu ngelanga.

isinxephezelo yemali

Uma kwakuba khona ukubambezeleka indiza, abagibeli ilungelo ukunikeza isinxephezelo lemali amaphesenti amabili nanhlanu ka ngoba ihora elinde olandelayo Ukuhamba ngamunye. Ukuze imali, kumele ube uphawu olukhethekile ku ithikithi lakho lapho kwesulwa. Thola phawu kungaba isisebenzi yezindiza.

Lapho i engahlelelwe indiza ukubambezeleka esikhumulweni sezindiza, amalungelo umgibeli lihlanganise ukuthola noma amasevisi engenhla, ngaphandle nokukhokhwa kathathu ngelanga, mahhala.

Ungalindi - isinyathelo!

Ungacabangi ukuthi abamele yezindiza uzobe siqalise umgibeli ngamunye, ngixolisa ngenxa indiza ukubambezeleka akunika ububanzi zabo ngokugcwele amasevisi khulula. Uma ungafuni ukuchitha amahora, uma kungekhona ukuthi sisebenza kakhulu, esikhumulweni sezindiza ngaphandle ukudla okwanele futhi ezenza, kufanele kube uma kwenzeka indiza ukubambezeleka ukuba athathe isinyathelo:

• Thola umlawuli sezindiza amthathe idokhumenti kokuphawula isizathu sokuvakasha kwazo lokukhansela we kwendiza isitembu zangempela kokusuka kwesikhathi.
• Buka isikhathi: amahora amane kamuva yendiza kufanele akunike ukudla okushisayo, futhi uma indiza imisiwe amahora angaphezu kuka ayisishiyagalombili - ikamelo ehhotela kanye yokudlulisa. Uma yezindiza uyenqaba lokunikeza la masevisi, ukukhokha zonke bebodwa, kodwa noma kunjalo, maningalahli namarisidi.

indiza ukubambezeleka: amalungelo abagibeli. wokuqulwa kwamacala ezinkantolo

Emva ulinda indiza olandelayo futhi bafika egatsheni ababeya, sicela uthintane isimangalo yezindiza axube njengobufakazi bokuthi bonke namarisidi amaphepha adingekayo ukukhokhwa isinxephezelo. Uma kwenzeka uma yezindiza engayinaki izimangalo ukubeka phambili e amalungelo abagibeli kuhlanganisa ukuhanjiswa isicelo enkantolo. Njengoba oyisazi libonisa, uma ukuhlinzeka zonke amasheke inani elisele nezindleko engahlelelwe ukuthi ezitholiwe ngenxa indiza ukubambezeleka, noma kungaba ukudla, imithi, ukungakwazi ukuba ube khona uhambo pre-paid noma ukuphazamisa umhlangano ibhizinisi, uyokhokha njengoba isinxephezelo isamba esehlanganise ngokuphelele izindleko . On izimangalo ukuhamba futhi isikhalazo enkantolo une isikhathi esiningi - ezinyangeni eziyisithupha. Njengoba sihlola isimangalo esimweni uvumile ukukhokhela isinxephezelo esifanayo. Funa wonke amadokhumenti, amasheke kanye amakhophi kangcono ukuthola amakhophi amabili.

Sebenzisa amasevisi khulula njengoba kudingeka

Yiqiniso, uma kwase kudlule isikhathi kwendiza yendiza ehloniphekile futhi akabalahli yemfanelo yayo, unelungelo oda ngisho suite kanye dinner e yokudlela ezibizayo, kodwa ke ngawe enkantolo kuyodingeka ukufakazela ukuthi kwaba nesilinganiso esifanele, okuyinto kumele ukukhokha yenethiwekhi. Ngakho-ke, kungcono ukugwema inombolo ezivame kakhulu kuleli hhotela futhi engabizi zokudla. Ngandlela-thile, kodwa crank ukukhwabanisa okunjalo nge Suites ungakwazi kuphela, uma yezindiza uqobo akusho ukuhlela kokuhlala hotel neyokudla kubo bonke abagibeli adluliselwe indiza. Uma kungenjalo, yini efunwa yakho akukho pay ngeke.

charter izindiza

Kuyiphutha ukuthi bakholwe ukuthi imithetho eshiwo ngenhla isebenza kuphela izindiza ehleliwe. Lutho neze. Kaningi kuyenzeka charter indiza ukubambezeleka. amalungelo abagibeli Kulokhu, ukunikeza nse indiza ukubambezeleka njalo: ukusetshenziswa mahhala amakamelo lonke, iziphuzo ezibandayo futhi ukudla okushisayo, ucingo ezimbili khulula noma imilayezo ezimbili nge e-mail, isitoreji imithwalo esikhumulweni sezindiza, igumbi khulula nokudluliselwa , ukukhokhwa isinxephezelo semali. Ukukhethwa kuyinto US: kukhona abagibeli sisekelo izindiza kanye nezindiza ezinemishini yokuthwebula ephambili encane izinhlawulo abakhokhelwa.

Ngokuyinhloko, ukubambezeleka sisekelo izindiza kungenxa yokuthi yendiza akazange aneliswe reserve izindiza ukuthumela abagibeli phezu kwawo, ukuze abantu kufanele ulinde ukuhamba kwakhe.

overbooking

Kwabaningi, akuyona imfihlo ukuthi izindiza ukuthengisa mayelana amaphesenti ayisihlanu amathikithi angaphezu kuka kwakubusa etholakalayo ebhodini. Lokhu kwenzeka ngesizathu esisodwa esilula: elifanayo amaphesenti ayisihlanu abagibeli incwadi indawo, awaveli indiza - ithikithi noma ukudlula kwephuze kakhulu ngomzuzu wokugcina. Yingakho, ukuze uthumele izindiza uhhafu ezingenalutho, izindiza bazoya umkhonyovu ezinjalo. Nokho, okuphambene nalokho okwenzekayo: ngezinye izikhathi avele ngokushesha, bonke abagibeli ibibhukelwe izihlalo. Kulokhu, esiphathiswa ifuna izisebenzi zokuzithandela okuthiwa abavumelana ukundiza indiza olandelayo, futhi inkampani uyobanikeza voucher noma ibhonasi lemali. Futhi, esiphathiswa anganikeza voucher for khulula ehhotela, ukudluliselwa kanye ukudla, kuncike indiza isikhathi sokulinda.

Esimweni lapho ngokuzithandela Ukuhamba indiza elilandelayo ayitholakali, indiza ophoqelelwe itshalwe labo ibibhukelwe endaweni kamuva kunamanye. E-US, abagibeli ehlaselwe overbooking, isinxephezelo, futhi leyo mali kuhluka zendiza ukuba amadola angamakhulu amathathu. EU amazwe abagibeli overbooking ukuhlinzeka amasevisi efanayo e ukubambezeleka indiza.

Uma ngenxa yenkinga ne indiza ubungase kwelinye izwe, kodwa ngenxa visa imisiwe abakwazi singene emzini, ukhululeke uxhumane nomphathi ukubiza ehhovisi labafikako ukuthola "eziphuthumayo visa". Ikhishwe amahora amane nesishiyagalombili e-force majeure ekhethekile. Thola kube nzima, kodwa ngomzamo kuyazuzisa yini ngempela.

Izinkinga wemithwalo

Phezu isaziso umlawuli ukwesulwa noma yezindiza umsebenzi esabela abagibeli ukuphuma abese eyala: izinkulumo ngokudla, ema- ehhotela uma kunesidingo, amakholi wefoni khulula nezinye izici lobuchwepheshe. Uma udinga ukuthola imithwalo yakho, ngakho indlela uyahamba ukuya ehhotela nguwe noma nje ushiye imikhawulo sezindiza, wazise omele yezindiza. Ngokuvamile kwemithwalo uthunyelwa tape, lapho kungaba kulula ukuqhubeka. Uma izinto kwezifiki endaweni wayengekho ke cishe, esiphathiswa ubathuma ngendiza esilandelayo. Nalapha futhi, xhumana yezindiza yakho ukucacisa lokhu ukungaqondi futhi uthole imithwalo yakho. Uma Kwahlaluka ukuthi naye kulahleka, yendiza uzokhokha ukunxeshezelwa ngokugcwele.

Ingabe ubuyisele imali ehhotela?

Abagibeli abaningi kukhona ngempela umbuzo okunengqondo: izindleko nsuku zonke zizobuyiselwa niphila ehhotela okwakubekelwa zibhalise kusengaphambili futhi ayizange isetshenziswe ngenxa ukwesulwa indiza. Impendulo ingu-yebo. Uzofika ehhotela, ungacela imbuyiselo obubodwa egumbini.