Russian charter yezindiza Azuri emoyeni. Izibuyekezo kwekhasimende

Small-sisekelo emoyeni zenethiwekhi, linikeza amakhasimende ayo amathikithi ngentengo 20-30% ngaphansana ezindizeni international njalo, hambo amazwe bakithi kufinyeleleke kakhulu. Endaweni ikhambo isabelomali kakade ikufakazele kahle yezindiza Azuri emoyeni.

Amazwana mayelana namasevisi onikezwe yile yezindiza Kulula kakhulu ukuthola zonke sites izivakashi ngisho amanethiwekhi omphakathi. Lokhu akusona isimanga. Ngokusho izibalo ezisemthethweni, ngonyaka odlule nje kuphela, izindiza-Azuri Air izindiza uhambo abagibeli abangaphezu kuka 2.3 million. Yini okuvelayo lokhu yenethiwekhi uvame ihlukaniswe izivakashi Russian? Lokho niyikhulume isevisi futhi okubaluleke - abantu ukuphepha kokushiya ezithangamini namaqembu zokuxhumana ukwazi umbono wakho mayelana yezindiza Azuri Air?

Mayelana inkampani

Passenger yezindiza Azuri Air - omunye izindiza encane kunawo wonke waba Russia. Umi 2014 ngumnyango wezomthetho inkampani "Katekavia" inkampani yezokuthutha isikhathi esithile waba yingxenye ezingaphansi aviakorporatsii ngobukhulu ezifuywayo UTair. Ngo-2015, inkampani yezindiza elalisanda kumiswa wethiwa igama elithi sha "Azuri Air" (akumelwe kudidaniswe enegama elidumile ehhotela eziyinkimbinkimbi Bel Air Azuri kuyona 4 * edolobheni resort of Hurghada) futhi baqala bafeze imisebenzi ezimele.

Kusukela 2016 ungumnikazi esifanele ngamazwe umgibeli izindiza njalo. Okwamanje Azuri Air - main yenethiwekhi "AneksTur" uhambo ethandwa eRussia. Aircraft wenkampane yezindiza ukwenza izindiza emadolobheni 30 zezwe lethu ku ethandwa kakhulu futhi kwafunwa resort izindawo: Thailand, Spain, Dominican Republic, Tunisia, Bulgaria, eGreece, eCyprus, eVietnam.

Ngo-February 2017 Azuri Air umkhakha umklomelo SSA (Skyway uMklomelo Wenkonzo) waklonyeliswa for ukunqoba kule ukuqokwa "The Best Russian Airline" phakathi charter abathwali ngamazwe.

ezokuthutha Isikhwama

Kusukela ngomhla ka-ekuqaleni 2017, "Azuri Air" ungumnikazi 16 izindiza. Okwamanje, emoyeni imikhumbi yenkampani Azuri Air - ezindizeni "Boeing" (Boeing) amakilasi 767-300, 757-200 futhi 737-800, owathatha ngemva Tu-134 kanye nezinye liner yasekhaya. Isilinganiso sobudala izimoto - iminyaka 18-19, futhi iningi yasekhaya charter zenethiwekhi. Isimo futhi ukuseviswa indiza elibukhali ngokucophelela: ububi kuphela abagibeli bacabanga kuyinto ezinomsindo umsebenzi injini zindiza.

Interior Isimo nenduduzo

Kanjani 'Azuri Air "kunoma iyiphi inkampani yezindiza isabelomali, izindleko Endizeni kuyehla ngokwandisa inani lezihlalo. Ngakho-ke, abagibeli kanye waxwayisa: ukusindisa on amathikithi lendiza, baye ukwenza indiza ekucindezelekeni. aisles Esincane futhi ibanga elincane phakathi izihlalo - kusimo enkulu, ngokuvumelana iningi abagibeli. akhawunti nzima ngokukhethekile abantu eliphezulu kakhulu noma fat. Yini enye ukutshela Izibuyekezo ikhasimende "Azuri Air" induduzo ezingeni ngesikhathi indiza-sisekelo?

• Kuvame ukushiwo ngesimo ukuhlanzeka nokuhleleka ezinhle gumbi izindiza, zisesimweni ephelele ngezinyathelo zenhlanzeko okwakufanele zangasese.
• Ngaphezu kwalokho kuze kube sekupheleni esihlalweni, abanye abagibeli ungase uthole isimanga ezimbi ngesimo itafula ukusonga okuyiphutha.
• umgibeli ngamunye unikezwa iqoqo kwangaphambi kwendiza, okubandakanya candy, indlebe plugs kanye ngebhandeshi ukulala, napkins enelanga, umcamelo. Adingwa e-indiza ingubo udaba kodwa, nahlulele by ukubuyekezwa, kuwaphuthisela kaningi kuwo wonke abagibeli.
• Hhayi ngaso sonke isikhathi kahle kulawulwa lokushisa lomoya endlwaneni eyakhiwe phakathi indiza. izivakashi amaningi akhala ingaphakathi cool kakhulu, zaba zimbi isimo oshiwo ngenhla nokuntula nezingubo zokulala ezifudumele. Izibuyekezo Hlukanisa negative, ngakolunye uhlangothi, ukhuluma ngani ukushisa gumbi nokubi conditioner ukusebenza.
• Ukungabi khona-TV ekamelweni.
• Ngenxa eduze gumbi umgibeli esihlalweni uhlale noma cha ngokuphelele, noma ukhetha ukungabuthinti nhlobo bahlale. Ezindizeni amahora amane, ukuntuleka cishe ezingabonakali, kodwa amakhasimende yezindiza eziphoqelelwa ezindiza izimo ezinjalo amahora ayisithupha noma ngaphezulu, ngokuvamile baveze ukucasula yabo.
• Enye yezinkinga elivamile laso sonke ngothi izindiza 'iholide' izindiza ukuthi kunobungozi kakhulu ngenxa yokungakwazi ukuzala kundiza nenkampani udakiwe. La bangane wabanjwa ngezinye izikhathi ezindizeni 'Azuri emoyeni ". Yiqiniso, khona hambo akuxhomekile ukuzimisela crew indiza, kodwa ukuziphatha yabaphathi izimo ezinjalo, kakhulu kuthinta idumela le nkampani. Ngokuvamile abagibeli izimpendulo elichaza ukuziphatha iqembu maqondana "zokudakwa esikanye izihambi" ohlangothini oluhle: sezikhonzi indiza bathambekele aziphathe ukuzibamba, ngenhlonipho, senza wonke umzamo ukuze kugwenywe izingxabano ebhodini.

Ukudla ebhodini

izinga Amandla abagibeli Azuri Air - isihloko eshubile kakhulu ekuxhumaneni nomphakathi kanye nezithangami. Airline amakhasimende, kuye ngokuthi isikhathi indiza, inqobo 1-2 lesidlo, enye yazo - esidlweni ejwayelekile ashisayo. Imenyu 'Azuri Air "okuhlanganisa suite egcwele imikhiqizo: inyama isidlo (ongakhetha kuzo), dish side, usoso, imifino, ushizi, ayi, nama-dessert namakhekhe. Ngaphezu kwalokho, esingenamkhawulo uphuzo atholakalayo: ikhofi noma itiye, futhi amanzi amnandi carbonated ukuphuza.

Izibuyekezo ukusuka yezindiza amakhasimende, imenyu sasivumela ejwayelekile, mayelana njengoba kwenziwa izitatimende ezingehli kahle eziphathelene kulesi sihloko. Ngokuvamile, eziningi abagibeli bayaqaphela ukuthi ukudla kwasemini kanye dinner ziyavumelana isabelomali izintengo charter izindiza, konke ukudla ebhodini kwanelisa ngempela futhi esihlwabusayo. Of ukubuyekezwa ezimbi ungakhetha izindaba mayelana izitsha akuphumelelanga kuphekwe noma Akakwazanga evuthayo, ngenxa lokho abahambi babelambile. Ngezinye izikhathi kukhona izikhalazo ukungakhululeki noma ukuqunjelwa pheshana emathunjini, okuyinto ukuxhuma abagibeli nge omunye izitsha ku aviamenyu.

Kuyaphawuleka ukuthi le nkampani njalo sisebenzela ukuthuthukisa inkonzo yabo ku ndiza. Kuze kube manje, zokuxhumana elibamba izindaba eziningana ezihlobene izinguquko emkhakheni ukudla kubagibeli. Isikhulu yezindiza iqembu liqukethe ulwazi nokutholakala kwezinsizakalo ukuze ukwazi ukukhetha futhi uku-oda imenyu ekhethekile mayelana. Ngeshwa, uhlelo olufana nalolo ayitholakali ezindaweni zonke. Ukudla kusukela zezingane noma amamenyu imifino ayatholakala ezindizeni wahlukana Domodedovo, Pulkovo, kanye zezindiza eYekaterinburg futhi Krasnoyarsk. Futhi anda uhlu izindiza lapho abagibeli bangajabulela namabhanisi ashisayo wabhaka ndiza ngesikhathi indiza.

Amatilosi kanye nabasebenzi: Bathi abagibeli

Guest 'Azuri Air "cishe ngazwi linye bagomela ngokuthi abashayeli bezindiza usebenza yendiza - ochwepheshe zangempela, okudlula izimo ngisho nezindaba ezinzima sezulu. Ngokuvamile ezitholakala ukubuyekeza, sibonga zezisebenzi indiza ethule futhi ephephile, evusayo mayelana nendawo, phezu okuyisona umzila indiza.

Ayikho umxhwele kancane bangabaphathi ezinhle futhi stewardesses. abahambi Iningi shiya isibuyekezo wenkampane yezindiza Azuri emoyeni, indiza izikhonzi uchaze ukuthi abantu inhlonipho, ukucabangela, amahle omuhle kakhulu. Ngokusho izindaba abagibeli, abasebenzi bazimisele ukuphendula imibuzo futhi njalo ezimisele ukusiza.

indiza ukubambezeleka isinxephezelo abagibeli

yezindiza Ugcine - i kuyinkomba ebaluleke lapho uthenga ithikithi indiza ethile. Yiqiniso, labo ukuqhubeka eholidini, ukubambezeleka elincane Ukuhamba ayikwazi kakhulu kuthinte uhambo. Kodwa uhambo ibhizinisi noma uhambo nge ukudluliselwa ukubambezeleka izindiza kungaba inkinga engathí sina.

Ngeshwa, kumelwe avume ukuthi ukubambezeleka ngokumuka - isikhalazo ezivamile ezivela abagibeli Azuri emoyeni. Izibuyekezo nje egcwele izindaba mayelana kusukwe ilibele indiza ukubambezeleka isikhathi kusuka imizuzu engu-15 amahora 10-12. Kuqinisekisiwe lokhu futhi izifundo kwezibalo. Ngokwe isilinganiso zezindiza isiRashiya, ngo-2016, le nkampani wayephakathi "ezintathu phezulu" ka ukubambezeleka charter izindiza.

Sami abameleli yezindiza kuchasiselwe share sengonyama kokulibala akuyona ukwehluleka yomsebenzi ezokuthutha emoyeni. Izizathu eziyinhloko abizwa ngokuthi uma isimo sezulu sisibi futhi umthwalo omkhulu kokwehla izindawo ezikhumulweni zezindiza. Kulokhu, yendiza isebenzisa zonke izindlela ezitholakalayo ukuze kuqinisekiswe ukuthi abagibeli ukubeka ngaphansi komthetho amasevisi: iziphuzo, ukudla, indawo yokuhlala yesikhashana.

Izici check-in

Ukuze kube lula amakhasimende, ngaphandle komuntu siqu isheke-in ezikhumulweni zezindiza, isiyatholakala ngokusebenzisa ukubhalisa inthanethi abagibeli. Le sevisi inikezwa nesigaba okhethekile kuwebhusayithi Azuri emoyeni. Hlola-inthanethi (ngemuva kwalokhu - OP) iyatholakala Abagibeli abaningi, kodwa le ndlela has izici nokulinganiselwa:

• NOMA iqala amahora 24 futhi uphela ihora elingu-1 ngaphambi kokuhamba.
• Le sevisi itholakala kuphela OP izindiza, ukuqala okuyinto ingenye yamadolobha endaweni WaseRussia.
• Ngaphezu Domodedovo sezindiza base Aazur emoyeni, hlola inthanethi itholakala emadolobheni angu-25 ngaphezulu. Cacisa uhlu zezindiza kanye PR kungaba futhi on esiphathiswa emoyeni inthanethi.
• isevisi ye-PR ngeke bakwazi ukusizakala amakhasimende aphoqelelwe endiza abantu abahambisana: izingane, abantu abakhubazekile kanye nabanye. Futhi ukubhalisa siqu esikhumulweni sezindiza kuyomelwe baye abanikazi bezilwane ukuhamba nezilwane abazifuyile.
• NOMA ayivunyelwe abagibeli uhambela amaqembu abantu abangaphezu kuka-9.
• Boarding senziwa Okwemvume yokugibela owaphrinte kusayithi ngemva OP, ukwelashwa okwengeziwe ukuze sezindiza check-in ayidingekile.

ezingeni ukulondeka

Idumela le-yezindiza e zezindiza yezokuphepha esikalini kuhlanganise izibalo ngezimo ezisheshayo, kubahlanganyeli elaba Jets yenkampani. Phakathi nenkathi ka-Azuri emoyeni, hhayi ukuphahlazeka olulodwa. Kusukela izenzakalo okungavamile okwenzeka ngokuhamba indiza, futhi elalidume kunawo wonke kwaba esiphuthumayo, akuyona 'soft' kokwehla emzini Tashkent (February 2016).

Ngaphezu kwalokho, thina baloba amacala amathathu ngaphezulu, lapho izindiza of inkampani wenziwe lokubikezela eziphuthumayo, kuhlanganise sigameko omunye izinyoni ngephutha sabanjwa injini. Ukuze amaKristu adumise crew indiza, zonke izimo ezingezansi kuphothulwe ngempumelelo.