Kuyini inombolo multi-umzila?

Noma yimuphi inkampani ngokuhamba nokwanda kwalo kwandisa amakhasimende futhi ebhekene yokuthi udinga ukuhlela zokuxhumana. Singaphezi ezikhulayo inani kokubili namakholi angenayo naphumayo. Lokhu kwandisa ingozi ukulahleka bezikhali umthengi ngenxa yokuthi esikhundleni yokuphendula, uyokuzwa imisindo iDemo jikelele, okubonisa ukuthi inombolo imatasa. Just for izimo ezinjalo izinombolo zocingo imizila. Bona enze kube nokwenzeka ukuba kanyekanye uphendule inani elikhulu izingcingo.

izinzuzo

Ngokuqinisekile wonke umuntu okungenani kanye empilweni ngokuthi nokwesekwa kwamakhasimende futhi ine umqondo le sevisi isebenza kanjani. Okokuqala, inombolo ezoshayelwa inkampani, ngemva kwalokho uqala imenyu izwi. Lapho ekhetha kakhulu opharetha uxhuma umyalo oyifunayo engxoxweni. Lokho isimiso esinjalo futhi wadala ngokusebenzisa ukuxhumana multi-channel ne othomathikhi ngocingo exchange. Umgomo we operation silula: zonke izingcingo ukuze inombolo eyodwa athunyelwa omakhalekhukhwini opharetha, itholakala ngesikhathi samanje. Uma zonke ayasebenza, ucingo ilinde, futhi opharetha lokuqala singenamuntu Uyamphendula.

Izinkampani ngokushesha siyaqaphela ukuthi awukho umsebenzi kwaba nesidingo sokuba isinqumo esinjalo. Ngemuva kokuqala ngocingo umugqa isekela umzila owodwa okuxhumana. Futhi uma ikhasimende ngaphezulu, futhi abakubiza ngokuthi ngesikhathi esifanayo? Babhekana inombolo umatasa, umthengi angawususa unaphakade ucingo isevisi yenkampani okuhlelwe kahle. Ukuvimbela lokhu, kudingeka nje udale iziteshi esengeziwe nokwamukela izingcingo.

uxhumano analog

Imizila inombolo yocingo kungenziwa exhunywe usebenzisa noma PBX ezivamile futhi ebonakalayo. Icala lokuqala kuhilela izindleko eziphawulekayo imishini, ukumisa, kanye nokugcinwa kwayo. Inkinga enkulu kunazo zonke kungenzeka, futhi zinciphise isibalo imigqa, kusukela PBX abe amadivayisi umkhawulo kusengaphambili. Ixhuma yocingo oligcwele amakhono esiteshini kuwufanele okuningi. Omunye ethile uxhumano analog kuyinto insimu elinganiselwe.

uxhumano virtual

esiteshini elibonakalayo lula kakhulu. Nokho-ke konga imali, kusukela yonke imishini ongasohlangothini umhlinzeki. Inkampani-ikhasimende futhi uthola zonke izici futhi isebenzisa izidingo zakho. Asikho isidingo uneminye nolwazi olukhethekile. Thina kuphela kudingeka ukhethe amakholi wefoni izokwabiwa phezu ukuthi. Opharetha kungaba egumbini elilodwa noma ezindaweni ezahlukene emhlabeni, namakholi iyothathwa netinombolo. Inombolo yezingcingo okuhambisanayo lingafika angamakhulu amaningana. Izindleko ngezindawo anabantu abambalwa kakhulu: ukukhokhelwa yena inombolo imizila kanye imali nyangazonke.

Indlela khetha inombolo

Kunezinhlobo ezintathu izinombolo multi-channel ifoni ezikahle nezingakwazi athandwa: idolobha eqondile amakhodi federal 8-800 kanye 8-804. Ngamunye wabo has izici zayo siqu:

• inombolo idolobha Direct axhunyiwe lalabo izinkampani ukuthi abafuna ukuzuza nokwethenjwa ngamakhasimende. Ngisho nalapho inkampani ubonakele nje, futhi alinaso ehhovisi, futhi isimo ambalwa abantu, kuleli gumbi kuzosiza ukwakha isithombe inkampani omuhle. Inzuzo main - kuba ukonga, njengoba nekhodi enjalo ukuxhuma eshibhile ifoni kuka ne izingcingo yombuso kanye engenayo yenkampani ngokuphelele free. Kungokufanayo ethile: amakhasimende kusuka kwenye esifundeni, kanye labo enizibiza kusuka mobile, ungagwema amafemu kanye nezinombolo wendawo ngenxa ukwenqena ukukhokhela ucingo.
• Inombolo ikhodi 8-800 ukhetho ezidume kakhulu zonke izinkampani Interregional nokubizelwa izikhungo, kanye ukuhlela tibe. Nje eminyakeni embalwa edlule le nombolo sasibhekwa njengophawu lokuthi into entsha kumakhasimende. Kodwa namuhla sebevele beqonda kwafana landlines. Lubonakaliswa umkhuba. Inzuzo main - kulula ikhasimende njengoba akanayo ukukhokhela izingcingo ezishayelwa kulezi zinombolo. Futhi akuxhomekile yisiphi isifunda kulezi izingcingo zenziwa. Ububi kuyinto intengo ephakeme uxhumano kanye nokugcinwa. Kodwa uma usebenzisa isiteshi virtual, izindleko zikhokhelwa ziyancipha.
• inombolo Multi-wesiteshi nekhodi 8-804 lingama efana inguqulo yangaphambilini. Kukhona umehluko eyodwa kuphela: uma wamukela ucingo oluvela inombolo yocingo uboniswa. Lena plus eziningi izinhlangano. Kodwa abanye usafuna ukuhlala bengaziwa. Xhuma le nombolo esingaphansi 8-800.

Ixhuma inombolo imizila virtual

Ukuze ukuhlela multi-channel zokuxhumana isixhumanisi, kubalulekile:

• Khetha umhlinzeki. Lokhu kuyadingeka ngenxa izinga lakhe uxhumano nenduduzo lapho usebenzisa esiteshini virtual kuzoncika.
• Thola imishini. Njengoba kushiwo, eyinkimbinkimbi izindlela lobuchwepheshe kungukuthi ezidingekayo. ikhompyutha Kufanele noma idivayisi yeselula ne-Inthanethi zihamba ngesivinini esingamakhilomitha (anele 512 kilobits ngomzuzwana), ifoni noma e-SIP kudivayisi abavamile, kanye VoIP-adaptha.
• Khetha tariff futhi nenombolo eyodwa multi-umzila. Lokhu kwenziwa nge iso izinga inkampani kanye nezidingo zayo. Umhlinzeki kungaba ngokuvamile ukunikeza ezixube iningi okukhethwa kukho kokubili amafemu ezincane nezinkulu.
• Ukuze ubhalise, thintana nomhlinzeki nsizakalo wakho.
• Tune imishini, kanye PBX cloud-based. Nalapha futhi, awudingi ukuba ulidle amakghono anqophileko. Isicelo efakwe kwi computer futhi kuwebhusayithi yomhlinzeki kudala isibalo isandiso noma izinombolo eziningi. Khona-ke usethe imithetho yokudlulisela kanye nemingcele ezidingekayo.

Imiphumela

Ngemva kwakho konke lokhu, etholakalayo virtual multi-channel inombolo yocingo wenkampani. Amakhasimende manje ngeke zinyamalale ngenxa umatasa ngocingo umugqa.

Esimweni lapho inkampani kakade inombolo kusuka okuyinto ungafuni bangayeki, kanye PBX virtual ngenxa zako ukuxhuma wonke ekusweleni efanayo, udinga nje ukuxhuma yakho ikhebula ku-adaptha, VoIP, bese usayine inkontileka ne wesevisi inkampani. Ngemva kwalokho, inani evamile iphenduke multi-umzila. ERussia, yonke imisebenzi emikhulu mobile ukunikeza inkonzo enjalo. Ngakho-ke, ungakwazi kalula uxhumane nabo ukuxhuma inombolo multi-umzila. "MegaFon", "MTS", "Beeline" ukuvumela ukukhonza amaklayenti amaningi eyodwa yocingo.