ATS - kuyini? PBX - kuyini?

Ngokuvamile, ATS iyisevisi ibhizinisi elithile lenkampani. Uyini PBX neminye imininingwane element sihlaziye kamuva esihlokweni ngokuningiliziwe.

incazelo eningiliziwe ATS

Ngakho PBX uhlamvu virtual iyisevisi equkethe ezihlukahlukene izinhlobo entsha zokuxhumana. Kuyinto ngenxa zokuxhumana idatha noma ukuthi nokuchema ibhizinisi inkampani angafeza umsebenzi wabo benomfutho omusha namandla. PBX - kuyini, futhi yini ATC okulotshiweyo, kubalulekile ukwazi ubani ofuna ukuthuthukisa ukusebenza inkampani yabo. Nge ATS iyunithi uzokwazi yokuhlanganisa ndawonye konke ukuxhumana ehhovisi lakho. Kuyinto virtual PBX uxhumano izokunikeza isevisi izinga.

Manje, esinembile kusuka Ngokombono ongokwesayensi. Uyini PBX Virtual? Sekukonke, kuba idivayisi indawo analogue ngokusebenzisa amanani ayo kanye technical support. Ngalo, ahlele inkampani yocingo futhi uzokwazi ukugcina umkhondo konke kusuka kunoma iyiphi esilungele idivayisi. Ngakho siyazi ukuthi iyini - PBX.

Ikakhulukazi izici lobuchwepheshe

Uyini PBX? Indlela elula yokwenza lana ku isibonelo ukusekela kwakhe lobuchwepheshe. Kule ngombono, ubunjalo isevisi ingahle olunikezwa eziningana zalokhu. Kuyini ATC okulotshiweyo, kufanele wazi futhi ufunde mayelana nebubi, izinzuzo kanye nezici lobuchwepheshe. Logistics indlela ekhethiwe kuye ngokuthi uhlobo olunjani imisebenzi wahlanganyela eyodwa noma enye inkampani.

amasevisi

Ngokuvamile, emakethe amakhasimende wawo wokuphuzwayo is amasevisi kuhlanganiswe. Uyini PBX, uzobe beyiqonda kangcono uma sicabangela ongakhetha:

• Imishini ukuthi iyatholakala. Ngoba inhlangano, ivelele okubizwa ngokuthi zokubhalisa Isango noma iseva usebenzisa isofthiwe. Lezi amadivayisi ifakiwe, njengoba umthetho, egumbini ngqo ngumqashi. Futhi lapha inkampani yamafoni efakwe yekhasimende, ezithinta IP amakheli, kanye isofthiwe isicelo lezi amadivaysi. Ngaphezu kwalokho, uhlelo olusha asethwe ukugxila uhlobo lwenkinga yentuthuko kwebhizinisi.
• emakethe futhi ukufakwa sasivumela okwandile okuthiwa platform. Ngamunye uyikhasimende lezinkampani iba uhlamvu olubonakalayo emshinini kuhlanganisa uhlelo lokusebenza kanye ne-software. Kulesi umshini efana uhlamvu lwangaphambilini Izinhlelo zokuxhumana service kungabuye ezifakiwe.
• Isevisi ye-isampula wesithathu onikeza lesizinda ehhovisi inkampani. inhlangano ngabanye zibekelwe inhlangano ukukhuthazwa inkampani, okungukuthi domain ngokwayo. It Ubuye izinhlobo ayo izilungiselelo ukuthi umsebenzisi ngamunye kungaba oyifisayo bona kuphela.
• Ukuhlanganisa namasevisi ezivamile zokuxhumana ku uhlelo eyodwa tariff. Loluhlelo tariff kuhlelwe uhlelo emfushane izinombolo. Kulokhu, libhekisela izici ezingeziwe uhlamvu yayo kunalokho ezithakazelisayo. Facilities wukuthi izwi imenyu edidiyelwe kanye umshini ophendulayo.

Manje okuningi kwaba sobala ukuthi - PBX. Futhi uzinake Kuyaphawuleka ukuthi ukuphathwa virtual PBX imvelo enikeziwe esikhethwe isiqashi esiteshini. Ngokuvamile, abaphathi Kwenziwa ngqo usebenzisa ikhompyutha noma idivayisi yakho yeselula. Umuntu oqashe isiteshi enikeziwe eziwasebenzisayo opharetha ekhethekile, okuzokwenza enza lo msebenzi.

Okwenza lokhu uxhumano service

Njengoba siye okukhulunywe ngaye ekuqaleni esihlokweni, lo mshini inikeza wokusungula izibopho ngokuqinile. Futhi, leli thuluzi kuyinto yokuxhuma namanye amasevisi we eziningana lapho sixoxa kabanzi ngezansi:

• Wenza okuthiwa izingcingo khulula lonke ehhovisi eminyakeni emihlanu imizuzu.
• Kuleso simo, uma amahhovisi zakho sisabalale zomhlaba, nge amasethingi angeziwe, ungaxhuma konke ngocingo umugqa owodwa.
• Icubungula Izikhungo ubiza inketho isabelomali.
• Ixhuma amakamelo, okuyinto ngempela inqwaba iziteshi kwelinye idolobha.
• Call wokudlilisela ehhovisi nangale kwemingcele yayo ngokushesha.
• amasevisi Idatha exchange zinikezwa abantu ngokomzimba futhi esemthethweni.
• Futhi khulula, ungaxhuma okubizwa ngokuthi iwijethi amakholi wefoni. Lokhu kuzokuvumela ukuba ngcono ehhovisi lakho ukuguqulwa.

PBX indlela yoxhumano

Ukuze ukuxhuma ohlelweni okwamanje ihhovisi, okokuqala udinga ukubhalisa. Okulandelayo udinga ukuya esigabeni ngokuthi "I-akhawunti yami" bese uchofoza ezifanele PBX uxhumano. Ukuze uqale ukusebenza kwalesi simiso, kubalulekile ukuba ukuthenga ngendlela yolayini yocingo nenombolo.

Virtual amasevisi PBX iyatholakala kumakhasimende mahhala. Uxhumano senziwa kuphela gcwalisa njalo. Iwumlando replenishment akuyona esingaphansi kanye njalo ezinyangeni ezintathu. Esimweni lapho iklayenti esithile akusho ubuyise bangakunaki lesidze, inhlawulo ka amadola amahlanu. Ingase futhi uvimbele lonke uhlelo umsebenzisi.

Uma nje bayakhohlwa akhawunti umthamo wemvula, wesevisi, cishe kukukhumbuza lokhu. Phela, inhlangano ngokuvamile azisa amakhasimende ayo ukuthi akudingeki imali eyanele kwi-akhawunti bese udinga ubuyise ke. Umsebenzisi amukela ukuthi noma esinye isinqumo: noma ubuyekeze i-akhawunti yakho noma vimbela PBX.

ukurekhoda ucingo

Manje uyazi ukuthi PBX, futhi ungafaka isicelo ke ezindaweni ezahlukene futhi ngesikhathi esifanayo ukurekhoda izingxoxo. Ngokwesibonelo, ukuthuthukisa ukuxhumana ikhanda ukuthi isiphi isikhathi esikahle ukulalela izingxoxo abasebenzi babo futhi benze ukulungisa umsebenzi wabo. Lamarekhodi ucingo zizogcineka ku-akhawunti yakho siqu, ungaya kuphi ulalele ingxoxo oyifunayo.