Inkonzo MTS '- indlela ukubiza

Uma lowo othola MTS, futhi ube ngezikhathi kunemibuzo ephathelene ukukhokhiswa izingcingo, uxhumano amasevisi athile, Ukufinyelela i-Inthanethi kanye nabanye, khona-ke singaba usizo kabi inombolo yefoni MTS inkonzo zokubhalisa.

Indlela ushayele u-opharetha

Omunye izimpikiswano ezinkulu ngawo MTS ababhalisile abaphendukela ungenwa i ukuhlinzekwa kwemisebenzi noma kuyi-Internet, search for inombolo ngawo ungaxhumana isikhungo contact ukuze uthole izimpendulo zemibuzo yakho. Nganoma yisiphi isikhathi ongabashayela 0890, futhi opharetha uzokuphendula yini. Kulokhu, ungabiza kusukela noma yikuphi. Beka inombolo esibekiwe njengoba inethiwekhi ekhaya, kanye ne-intranet zone uzulazula isinyathelo nakanjani free. Ngaphezu kwalokho, wena, isevisi zokubhalisa uzophendula ngisho nalapho zokubhalisa-SIM yakho ivinjelwe.

Kwezinye izimo, kunengqondo ukubiza

Ngaphambi ukuxhumana-maphakathi Call, kuyancomeka ukuba uthole ukuthi yini mibuzo zingaphendulwa khona. Ngakho, senyanga service MTS ilungele uthintane wonke amalungu azo uma kwenzeka noma yimuphi umuntu enezinkinga ezihambisana ukuhlinzekwa kwemisebenzi. Ngaphezu kwalokho, ngokushayela 0890, ungacela opharetha vumela noma vimbela iyiphi isevisi, cela ukubhalisa owakuthembisa lokukhokha noma ukusiza ukubhekana izilungiselelo Inthanethi.

Ngaphambi oshayayo, acabangele indlela engcono kakhulu lo mbuzo. Phela, ngokushesha opharetha abayiqondayo le nkinga, uma usheshe kungaxazululwa. Qaphela ukuthi inani opharetha sincane kantsi ungeyena kuphela umuntu ufuna ukuba uthole izimpendulo zemibuzo yabo kumuntu bukhoma, kunokuba kusuka kusevisi ulwazi umshini.

izindlela

I ethile eyinhloko isevisi nyangazonke MTS emisebenzi unomphela opharetha. Ababaningi isineke ezingenayo. Iqiniso lokuthi zonke izingcingo zamukelwa ngokuzenzekelayo, kodwa wonke umuntu, shayela inombolo, kufanele ulinde kuze opharetha imahhala. Ngaleso sikhathi, yena kuphela ozwa umshini, okuyinto kakhulu kusikisela ukulinda futhi uhlale emgqeni. Yingakho, ngisho nokuthi uyamazi ifoni MTS zokubhalisa inkonzo ngekhanda, xhumana no-opharetha akunakwenzeka njalo.

Ngenxa yalezi zizathu, abaningi banesithakazelo, futhi kungenzeka ukuthola ulwazi olufanele, ngaphandle obiza inombolo 0890, futhi ngaphandle kokulinda okungenani ezinye opharetha ikhishwe. Ngakho, ngaphezu kwalokhu, kukhona izindlela ezimbalwa ukuthola ulwazi oludingekayo. Ungathatha ithuba ukuphatha yamanani futhi inkonzo ngokushayela * 111 #. Thola inombolo yakho yocingo, unga, uma nje ucindezela inhlanganisela izinombolo 0887. Kodwa ukuze nazi lokho uhlelo tariff wena zikhishwa, shayela * 111 * 59 # bese uchofoza "call".

Uma lezi ongakhetha engavumelani nawe, khona-ke ayebekelwe ku eseduze MTS esitolo. Ochwepheshe abasebenza khona ukukusiza usethe amakhono adingekayo ukweluleka yiziphi izinkinga bese uxhuma amasevisi oyikhethile.

Izingcingo eziya izinombolo ezinye opharetha

Kukhona amacala lapho ukuthola umehluko wemisindo nemiqondo yamagama olunikezwa ezokuxhumana nkampani amasevisi MTS kudingeka ababhalisile nezinye opharetha. Kulokhu, inombolo eyodwa 0890 akusizi, okusebenza kuphela inethiwekhi yangaphakathi. Uma unemibuzo kwi MTS, nefoni-SIM khadi esandleni opharetha asihambisani ke usele amabili izinketho.

Ungathola yonke imibuzo yakho ku-website esemthethweni inkampani, futhi ungasebenzisa ngisho umsizi inthanethi. Buza umbuzo kwisayithi, emini uzothola impendulo yombuzo wakho. Kodwa uma ufuna ukukhuluma, khona-ke ushayele inombolo yocingo we-MTS inkonzo zokubhalisa - 8 800 250 0890, kuba ngokuphelele shu, yini-opharetha wakho. Ungashayela le nombolo ngisho yolayini abavamile. Ungesabi, ucingo kuyoba khulula.

Izenzo ekuzuleni

Ngokuvamile imibuzo mayelana umsebenzi nelusito kanye nemanani kulabo kungenzeka ngenkathi izula. Kodwa abaningi bakholelwa ukuthi ukubizelwa opharetha we kwamanye amazwe ibiza kakhulu, ngakho uthanda ukubheka izimpendulo zemibuzo yakho ku-intanethi noma ulinde ukubuya kuleli zwe. Kodwa-MTS ecabanga abasebenzisi babo abahamba njalo. Kubo kukhona inombolo yamahhala ekhethekile: +7 495 766 0166. Ngokusho kwakhe, isevisi zokubhalisa iyatholakala ubusuku nemini, kanye izingcingo kuyoba khulula. Kulesi inothi, uma ensimini ka emazweni angomakhelwane - Belarus ne-Ukraine - kungenzeka ukubiza inombolo evamile 0890. Ngo insimu lamazwe esebenza ikumodi evamile, izingcingo kuyoba ngokuphelele free.

Izici ezengeziwe

Uma ufuna ukushintsha uhlelo tariff, thola ibhalansi, ukwenza isamba "nesithembiso inkokhelo", ukuvala noma ukuvula ekamelweni, akudingekile ukuthola ukuthi hlobo luni MTS inkonzo zokubhalisa. Inombolo iDemo uzophinde singaba usizo kabi. Ungenza zonke imisebenzi adingekayo usebenzisa amasevisi angeziwe.

Ngokwesibonelo, uphatha uhlu tariff izinhlelo kanye nezinsiza enikeziwe kalula ngokwanele. Ukuze wenze lokhu, wena umane shayela * 111 #. Usebenzisa imenyu, lokhu kuzosisiza ukwazi isimo se-akhawunti, ukuthola imali plan lakho nenombolo yocingo ukuze uthole ukuthi iyiphi izinombolo kukhona "ozithandayo." Kodwa le nombolo akukhona ukumane inikeza ulwazi oludingayo, nalo ungaxhuma ezihlukahlukene services, ongakhetha ukushintsha amaphakheji tariff.

Nokho, abanikazi Smartphones kanye amaphilisi, ukuthayipha wathi inhlanganisela bazothola isixhumanisi izolanda isicelo. Futhi abasebenzisi nge amafoni njalo kungaba ngokushesha ukusebenzisa imodi ye-USSD-imenyu.

Ukuze uthole ulwazi oludingekayo kanye ungakwazi ukulawula inani i-akhawunti yakho, ukufinyelela ku okuzodingeka ukubhalisa. Futhi, umsebenzisi ngamunye ungasebenzisa umsizi ephathekayo. Ukuze wenze lokhu, wena umane shayela 111 uphinde ulandele imiyalo ohlelweni.

Ukugcina VIP-amaklayenti

Uma ikhasimende esichithwa zokuxhumana akuyona ruble esingaphansi 5000 zokugcina izinyanga ezintathu, noma ababebakhonza uhlelo tariff Ultra, inkampani umnikeza amakhono akhethekile. Ukuze abasebenzisi nelungelo, isevisi zokubhalisa itholakala ku umuntu inombolo 0990. Yena, kanye 0890, okusebenza ubusuku nemini, kodwa ngokungafani amakhasimende yokugcina ngeke kudingeke silinde impendulo we-opharetha amasekhondi ezingaphezu kwezingu-30. Kodwa uma ucabangela inombolo izosebenza kuphela uma ukubiza kusuka MTS ephathekayo. Kulokhu, ucingo ngisho kungenzeka uma ibhalansi alivumi. Kwezinye izimo kungcono ukudayela +7 495 766 00 01. Le nombolo yamakholi kwamanye opharetha, nge izinombolo ezingaguquki futhi uzulazula.

Amandla opharetha lapho sisebenzelana nabantu

Ngisho nalabo livame ukusebenzisa isibalo sezinto isikhungo contact MTS, awazi uhlu oluphelele izici ukuthi wavula ngemuva bakwazi ukuthola ngokusebenzisa kuthiwa. Ngakho, ngo-amandla Call-centre abaqhubi zihlanganisa lezi ezilandelayo:

• Ixhuma kumbe ukhupha izinkonzo ezithile. Ukuxolela enzelwa izici ezifana invoice ukulethwa kuphela, ukuhlinzeka ukwaziswa okuningiliziwe ukuhamba izimali ukufaka inombolo eyengeziwe lapho ungakwazi ukudlulisa idatha noma amafeksi.
• Ukubeka kuzula ngamazwe nezikazwelonke kanye ukufinyelela ngamazwe itholakala kuphela kulabo ukugcwala ibhalansi yakho njalo ngenyanga onyakeni odlule noma izinyanga eziyisithupha, kodwa mBhalo kufanele awusebenzise ezintweni zokuxhumana kuyinto ruble ngenyanga hhayi ngaphansi kuka 650.
• Guqula wemali izinhlelo, okwakubonisa ababhalisile.
• Shintsha inombolo yakho yocingo.
• Ukusekela amasevisi ezihlukene zenethiwekhi.
• Ixhuma inombolo yocingo uma izikweletu ukuthi abuyiselwe.
• Ukukhishwa elahlekile PIN ne-PUK khodi.
• Ukuthumela akhawunti ngefeksi.

Uma ungakwazi ukulinda impendulo we-opharetha, bese ezinye zalezi zinsiza, isikhokhelo iphoqelekile ukuba inikeze isevisi. Kusukela ucingo mobile tando suffice. Zizwe ukhululekile kuMlawuli maphakathi isenzo opharetha uma enqaba ukunikeza ezinye zalezi zinsiza.

ukwelulekwa

Ngaphezu technical support, abantu ophethe yamakholi enombolweni 0890, angakunika ulwazi esigcwele ku isevisi, lokukhokhisa amasevisi, izindlela zokukhokha, bhala-off lemali ku-akhawunti. Ngaphezu kwalokho, u-opharetha kungaba achaze uhlaka kanye nokuqukethwe izikweletu ngiza kuwe ukunikeza imininingwane zonke izingxoxo, sihlanganise noma ukwehlukanisa akhawunti siqu.

Kodwa izinhlangano ezingokomthetho ukufinyelela uhlelo management amakhono sevisi idinga ukhiye wokubhalisa, kungenjalo abazi kuhlinzeke imininingwane ngokufinyelela kwi-akhawunti yesevisi zokubhalisa MTS '. Moscow akuyona sihluke kwezinye izifunda, izakhamizi yenhloko-dolobha uhla efanayo amasevisi maphakathi contact, njengoba abantu abavela kwezinye izifunda.